Posts Tagged ‘Business Coach’

 “.. lately coaching in this town seems to have become all the rage.”  CEO, South Bend, IN

Coaches, coaches, and more coaches.  They are everywhere.  There are life coaches, business coaches, health and fitness coaches, fashion coaches, sports coaches. There is a coach out there that will help you with just about anything going on in life.  Narrowing the field to simply business coaches, one will find many different areas of specialty. For example, business coaches often include career, performance, executive, success, small business, and leadership specialties (just to name a few).  With a dizzying list of coach specialties, it does seem like coaching is “all the rage.” The question soon becomes not “is there a coach that can help you,” but rather “do you have a coach to help you?”

Coaching is a relatively new profession, and certification and licensure are not generally required.  There are many individuals who are calling themselves coaches today that have not been formally trained in specific coaching skills and are transferring skill sets from other professions into their coaching practice. Perhaps this explains why there are so many coaches in the market as well as why there are huge opportunities for significant impact on our world.

Coaching is an ongoing professional relationship that helps people improve results in their lives, careers, businesses or organizations. Coaches team up with clients in a thought-provoking dialog that inspires them to maximize their personal and professional potential.  Coaching targets growth areas, promotes a healthy balance between career and personal life, reveals the need to learn specific behaviors, and challenges underlying beliefs.  Professional coaches provide an ongoing partnership designed to help clients produce fulfilling results in their personal and professional lives.

Coaching helps people have clarity and well-ordered priorities.  It can give them confidence in their position because they have been helped to think matters through thoroughly and with direction.  The coaching process can be used to identify what skill-sets the individual needs to develop for the next stage in his or her career and/or what resources or actions are needed in order to achieve their desired results.  Coaching is designed to provide clients with a greater capacity to produce results and a greater confidence in their ability to do so. Though coaching may be the latest rage around town, it is certainly not for the person without a desire to change or improve results.



Great athletes wouldn’t think of going for the Olympics without a coach. They know that a coach will be there to observe, support, and highlight ways to improve performance. A coach provides an continuous supporting and challenging relationship that brings out one’s best.  Dick Fosbury, Olympic Gold Medalist is quoted to say “When you reach that elite level, 90 percent is mental and 10 percent is physical. You are competing against yourself, not against the other athlete.” A good coach understands this mental battle and is a master at enabling the athlete to realize success. A coach gives you an edge, enabling you to go from being great to being a great champion (personally and/or professionally).


Relationship is the foundation of coaching. The coach and client intentionally develop a relationship which is characterized by a growing and mutual appreciation and respect for each other as individuals.  In coaching, information drawn from the client is used by the coach to promote the client’s awareness and choice of action. Professional coaches are competent at establishing connection with individuals. Coaches assist the individual in clarifying issues, and they encourage the individual to commit to doing the right thing.
Coaching has the freedom and flexibility to address a wide variety of personal and professional topics.  Coaches are experts in the coaching process and may not have specific knowledge of a given subject area or industry. However, where coaches have expertise in other areas, they may use it to facilitate the coaching process. Coaches do not use this particular expertise to diagnose, direct, or design solutions for the client. The coach has no internal links with the company and therefore can be freely confided in. In any given coaching relationship, coach and client alone determine the scope of their work. Coaching is not necessarily restricted to a narrowly defined issue nor is its scope determined in any other way.

The coaching process can take a number of forms depending on who the individual is and who is asking for the coaching.  Throughout the coaching process the coach seeks to identify openings, generate possibilities, develop plans, determine outcomes and inspire action.  The coaching process may reshape thought processes, helping the person being coached recognize current steps they are taking and next steps to desired change.  The coaching process helps the individual do things better, do things differently and do different things.  Coaching is all about getting results.

Coaches are skilled at listening, observing, discerning, modeling and delivering. Skilled coaches provide the individual with feedback, utilize questions, form statements, challenge plans, and share ideas. Coaches are trained to listen, to observe and to customize their approach to individual client needs. They seek to elicit solutions and strategies from the client; they believe the client is naturally creative and resourceful. The coach’s job is to provide support to enhance the skills, resources, and creativity that the client already has.  Coaches help their clients get results that are important to the client.

Coaching helps individuals achieve and maintain their highest potential. Professional coaches help individuals focus on and commit to taking needed action. They help the individual determine the right people to involve, the right factors to consider, the right way to accomplish, and the right timing – all for the right reasons.

In summary, professional coaching is designed to help clients improve their learning and performance, and enhance their quality of life. Potential outcomes from a coaching relationship can include:  greater clarity, greater focus, improved decision-making skills, enhanced creativity, and improved balance in all aspects of life. Furthermore, as previously outlined, coaching is ultimately about delivering and enabling results.

It has been said, “To get what you’ve never had, you must do what you’ve never done.” A coach helps others see what they’ve never seen, do what they’ve never done and get results they’ve never had.  So, perhaps coaching is the latest rage all around town – that is because results are always in high demand!  Got a Coach?


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My bracket is busted.  Yep, busted in the first round.  I reforecast my bracket, only so that the teams I picked to win, would seemingly be marked for heartbreaking loss.  Who’s number 1?  I have no idea.

Ever feel like your priorities in life are more confusing than the first round of upsets in an NCAA bracket?  Sometimes, it seems like we have so, many ‘things to do’ and demands on our time, that we are working harder and harder everyday and getting farther and farther from the things that we really want in life.

Here’s a way that I ‘ve found for prioritizing your goals (and activities) that seems to help people make the most of their time. 

List out your dreams for a life well lived, goals for this year or things that you feel you need/want to do.  Then put your goals into the Tournament Bracket, one goal, one space on the bracket.  Then do a single elimination playoff for each bracket. The goal that wins, advances to the next round. Then determine the winner of winners, and so on…continue this process until you have identified the #1 priority in your life.

So, what is the criteria for determining what goals ‘win’ and advance in the tourney?  Its really pretty simple.  I’ve found three criteria for prioritizing your goals:

1. If accomplishing this goal allows you to live your purpose, or calling

2. If accomplishing this goal allows you to develop or utilize a strength or particular skill, talent

3. If accomplishing this goal would help you achieve greater balance in life

Determine which goal wins and advances based on the degree of fullfillment of the above criteria. 

Once you have determined Who’s Number 1, then ask yourself, what will you do today, this week, this month to advance that goal in your life.  Are you spending time, effort and resources on things that are not important?   What needs to happen?  Then, DO it!

performance coach can help you gain greater clarity in your life.  Helping you determine what the right thing to do, at the right time, for the right reasons, with the right resources to bring about the right result.   The Coaching Authority is the place to go for help and Patrick Frazier, CBC, is the performance coach that can bring about clarity in your life….which by the way, in the last 5 years, we have helped over 25 different companies in our community get quick results and build a long-term competitive advantage.  Don’t delay. Call Patrick Frazier at the Coaching Authority today!

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What are the odds that a 3rd, 4th, 8th and 11th seed would all make to the Final Four?  It was a long shot for sure!  Congratulations to Butler, UConn, VCU and Kentucky as 2011’s NCAA Final Four! Over 5.2 Million people submitted their brackets online and not a single person got it right.

Here’s a sure bet.  Invest in your people.  According to ASTD,  The chance for ongoing development, is one of the top five factors employees want to experience at work. In fact, the inability of an employee to see progress in this area is an often cited reason for leaving an employer.

Working with the Coaching Authority is a sure-fire way of getting your employees world class leadership training and development.  A performance coach can help you develop your leadership bench strength – and raising the leadership quotient in your organization leads to improved results.  Patrick Frazier, CBC, is the performance coach that can help you get results and build a long-term competitive advantage.  Don’t delay. Call Patrick Frazier at the Coaching Authority today!

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Have your employees been missing a lot of work lately?

Here are  a few of the most outrageous excuses employees have heard for being late to work:

  • My husband thinks it’s funny to hide my car keys before he goes to work.
  • I walked into a spider web on the way out the door and couldn’t find the spider, so I had to go inside and shower again.
  •  I got locked in my trunk by my son.
  • My left turn signal was out so I had to make all right turns to get to work.
  • A gurney fell out of an ambulance and delayed traffic.
  • I was attacked by a raccoon and had to stop by the hospital to make sure it wasn’t rabid.

What are some of your best?

Want to talk more about employee engagement?  Call me and I’ll share with you 3 ways to boost employee engagement, build customer loyalty and make more money.

Five Star Performance is a business improvement consulting and executive coaching practice (a.k.a. The Coaching Authority) which focuses on helping individuals develop plans to balance the profit motives of the business with the personal motives of employee’s lives.

At Five Star Performance we help organizations get quick results and build a long-term competitive advantage.  Through a combination of learning techniques and practice tools, educational sessions will assist participants in the development of vital leadership skills on both personal and professional level.

Patrick Frazier, the Coaching Authority, is based out of Granger, IN specializing in meeting the needs of professionals in the Heath Care and Manufacturing industries. 

To learn more about how the Coaching Authority can help you and your organization, visit our web-site at http://coachingauthority.net/

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I didn’t think so…We also know of no company that has positioned themselves for long term success without managing their costs and productivity.


Business advisors may suggest that major hurdles are either financially or marketing driven. However, our experience indicates that chief obstacles in both these areas are driven by misalignment of core processes. This causes symptoms that become financial and look as though marketing may be involved, but the root cause may lie somewhere else.


The beauty to finding the solution is that there is no need to rush into a flavor of the month program. In fact this approach often has helped create the problem. What is required is an approach that is yours, is developed inside-out and is proven. When implemented properly this not only impacts profits, but also has positive effects upon customer and employee satisfaction, productivity, speed of new product introductions, and improved supplier relations. In a word, you become more competitive and more profitable.


The simple fact is that today, processes designed to fit “yesterday’s needs” can be bleeding companies by as much as 15% of their gross sales. If only a fraction of this erosion could be stopped and added to your bottom line what would that mean to you this year?


I’d like the opportunity to connect the previous paragraphs with your current business situation to see if our organization might become a resource for you.  You have absolutely nothing to lose and perhaps a whole bunch to gain. At worst we’ll both meet a good person.  Don’t Delay.  Call the Coaching Authority TODAY!


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1. The answers to all of the challenges and opportunities an organization is facing exist within the organization.
2. Our job is not to teach – but to facilitate organizational learning.
3. We provide process and structure with a focus on the generation of tangible results.
4. Partnership and commitment focused on the specific needs of the client.
5. During periods of change and chaos – people need structure.
6. Management is the cause – all else is the effect.

So WHAT do you BELIEVE?  What values does your organization hold to be true?  A performance coach can help you discover and develop the potential that is within your organization.  A good coach can help you identify your core values, vision, mission and critical success factors.  A Patrick Frazier, CBC, is the performance coach that can help you raise the bar and lift your team to greater heights.  The Coaching Authority has helped over 25 different companies in our community get quick results and build a long-term competitive advantage.  Don’t delay. Call Patrick Frazier at theCoaching Authority today!

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One afternoon, I happened to notice the tires on my car seemed to be wearing out, unevenly.  Not being particularly mechanically gifted, I drove my ailing car into the local Sears Auto Shop.  It wasn’t long until my friendly mechanic, came back with the diagnosis. “Yer, car is out of alignment.”  The out of aligned condition, resulted in accelerated, uneven wear of my tires.  It also was the cause for other steering related issues, I’ll not get into here in this blog.

However, the entire incident did cause me to think about other areas of misalignment.   In particular, organizations seem to have a tendency to get ‘out-of-alignment’ from time to time.  And when they do, the consequences can show up just as quickly as a bald tire.  While there are many consequences of an unaligned organization, here are six that come to mind:

  1. STRATEGY – If strategy is missing, unclear of not agreed upon, THEN Confusion results.  No common direction, working on different priorities or lack of criteria for decision making and empowerment.
  2. STRUCTURE – If structure is not aligned with strategy, THEN Friction results.  Silo mentality exists and fractionalization of efforts and lost opportunities prevail.
  3. PROCESS – If processes are not coordinated with strategy and structure, or left unchanged, THEN Gridlock results.  Lack of collaboration across departments, long decision making cycles and difficulty in sharing information and excessive waste occur.
  4. REWARD –  If rewards don’t support the strategy, THEN Internal Competition results.  Things like frustration and turnover, low standards and wasted energy, and lack of team work exist throughout the organization.
  5. PEOPLE – If people don’t have the proper skills, attitude and/or knowledge, THEN Low performance and low morale result. For example Effort without result, lack of employee satisfaction and excessive meetings with no results plague the team.
  6. RESULTS – If results being measured don’t support the strategy or are to numerous, THEN lack of focus occurs.  Goals that are not relevant to the future strengths of the business and often lacking a customer focus more drive by the P&L are symptoms that often occur.

Leadership is what makes it all work.   Lack of inappropriate leadership: is visible thru the existence of constantly changing priorities, focusing on “wrong things”, to many measurements, over use of authority, turn-over of key employees and fear.  According to John Maxwell, “everything rises and falls on leadership.”

Are you seeing confusion, friction, gridlock, internal competition, low performance/morale and/or lack of focus in your organization?  What would your organization accomplish if it were free of these alignment errors? What is the cost of doing nothing? What are you going to do about it?

The Coaching Authority is here to help.  With tools like DIALOG (organizational assessment) we can help you and your organization measure alignment.  With hard data supporting alignment, blind spots, and opportunities, we can help you get quick results.  With our leadership development processes we can facilitate the learning experience within your organization building a long-term competitive advantage.  Don’t delay.  Call Patrick Frazier, from the Coaching Authority, today!

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